Family has trouble finding life insurance policy

The death of a relative is a traumatic event for any family. Throw in not being able to collect on that loved one's life insurance policy, and it becomes a financially frustrating experience too. That's exactly the problem a Rogers County family was facing. Since, Brenda Hagebush's mother died in February, she has spent of much of her time on the phone trying to collect on her mother's policy. It's a one thousand dollar policy so old, the insurance company, Reliable insurance, says it had trouble finding it. "Very frustrating," said Brenda. "Like I said I just felt like I had come up against a wall."

A wall Brenda, her sister Sandy, and their father Fred were anxious to tear down.
Fred needed the insurance money to help pay for his wife's funeral costs. "He paid for this insurance policy in good faith thinking it was giong to be here for him when the time came that they needed 'em and then we come up against this brick wall," said Sandy. That's when they called the 2News Problem Solvers. We discovered that Reliable was not the original company that issued the policy, but once we spoke to the president he agreed to look into the issue immediately. He couldn't give us specifics due to privacy issues, but told us the family should contact him right away, and within weeks the family received the check. Brenda and Sandy also decided to cash in their 500-dollar life insurance policies to help their dad, further. All the checks are in the bank now totalling more than $2,000.

news source : http://www.kjrh.com/